Shipping and Order Turnaround Time

 

Shipping

 

All Shipping is handled by UPS Standard Service unless otherwise ordered or requested by the customer.

Production Turnaround Times

Blank Order Production:

Blank orders are entered into the system and processed no later than one day following receipt of order.  Picking and packing turnaround time is generally one business day.


Decoration Production:
Standard local production times are as follows:
• Screen Print –7-10 business days after art approval
• Embroidery – 10-15 business days after art approval
• TruTransfer – 10-15 business days after art approval
• Blanks – ship within 1-2 business day after PO and payment

OFF-SHORE PRODUCTION:
Off-Shore timelines vary based on fabric and shipping method

Nonwoven
• Ocean – approximately 12 weeks after approval
• Air – 6-7 weeks after approval (30 day AIR-EXPRESS available on some styles)

Polyester
• Ocean – 12-14 weeks after approval
• Air – 6-7 weeks after approval

Cotton (11oz & heavier)
• Ocean – 14-16 weeks after approval
• Air – 7-8 weeks after approval

Cotton (5oz)
• Ocean – approximately 14 weeks after approval
• Air – 6-7 weeks after approval

Rush Service:
48 hour rush production is available on request. Additional rush charges apply.

All Rush orders under 5 days: $30.00 plus 10% of order value.

We reserve the right to change our shipping rates at any time for any reason, as our business conditions fluctuate frequently.