Shipping and Order Turnaround Time

 

Free Shipping promotions:   From time to time, we run free shipping promotions.  Note that free shipping only applies to the 10 provinces and 48 states that make up continental North America.  Regular shipping charges to the Canadian territories, Hawaii and Alaska apply.

All Shipping is handled by UPS Standard Service unless otherwise ordered or requested by the customer.

Production Turnaround Times

Blank Order Production:

Blank orders are entered into the system and processed no later than one day following receipt of order.  Picking and packing turnaround time is generally one business day.

Decoration Production:
Standard local production times are as follows:
• Screen Print –7-10 business days after art approval
• Embroidery – 10-15 business days after art approval
• TruTransfer – 10-15 business days after art approval
• Blanks – ship within 1-2 business day after PO and payment

OFF-SHORE PRODUCTION:
Off-Shore timelines vary based on fabric and shipping method

Nonwoven
• Ocean – approximately 12 weeks after approval
• Air – 6-7 weeks after approval (30 day AIR-EXPRESS available on some styles)

Polyester
• Ocean – 12-14 weeks after approval
• Air – 6-7 weeks after approval

Cotton (11oz & heavier)
• Ocean – 14-16 weeks after approval
• Air – 7-8 weeks after approval

Cotton (5oz)
• Ocean – approximately 14 weeks after approval
• Air – 6-7 weeks after approval

Rush Service:
48 hour rush production is available on request. Additional rush charges apply.

All Rush orders under 5 days: $35.00 plus 10% of order value.

We reserve the right to change our shipping rates at any time for any reason, as our business conditions fluctuate frequently.